Resilient Operations

Supply Chain and Stewardship

AmerisourceBergen’s commitment to healthier futures begins with our promise of efficiency and security at the first point a product enters the supply chain. 

As the distributor of tens of thousands of products, our infrastructure is built to enable secure, daily ordering and distribution.

When there is strain on the supply chain, which occurred during COVID-19, securing the supply chain is even more critical. We rely on our “fair share” allocation program, which takes a data-driven approach to allocation based on historical purchasing data with the goal to deliver as much product to as many providers as possible. When products are in short supply or may become so—either due to a surge in demand or a loss of production—these products are placed on “allocation.” This means that any one customer can only order a certain volume of that product so that all sites of care can maintain a level of access. We engaged a medical ethicist to provide guidance regarding product distribution practices in the case of shortages or other distribution challenges. 
 
AmerisourceBergen also seeks to buy goods and services from suppliers, contractors, and vendors who share our responsible-sourcing goals. We expect partners to uphold our values as exemplified in our Supplier Statement.

Product safety

AmerisourceBergen’s state-of-the-art infrastructure and technology collectively comprise an efficient and secure pharmaceutical supply chain, supporting our regulatory compliance.

We continuously improve the traceability of our business processes and technology, enhancing patient safety. AmerisourceBergen purchases pharmaceuticals for distribution in the United States directly from the products’ manufacturers or their authorized representatives, warehouses the products, and delivers them to healthcare providers on a just-in-time basis. 

As a wholesaler, AmerisourceBergen has taken a leading role on educating its stakeholders on the Drug Supply Chain Security Act (DSCSA). Currently, we are leading the effort on technology solutions that will verify serial numbers on pharmaceutical products as part of the DSCSA regulatory requirement.

Disaster response and emergency preparedness

Because of the company’s vast and complex supply chain, AmerisourceBergen plays a crucial role during disasters and emergencies. Our experience and our network of distribution centers, couriers, and team members enables us to find alternative solutions that, to the greatest extent possible, guarantee the integrity and delivery deadlines of each shipment, helping customers maintain access to critical pharmaceutical products.

In addition to securing the supply chain, we often partner with local agencies to coordinate donations and the distribution of supplies to benefit both humans and animals in the aftermath of a disaster. 

Sustainable food production

We are taking a leading role in finding ways to feed a growing, hungry world. The Food and Agriculture Division of the United Nations predicts that world meat production will double by 2050. Micro Technologies offers advanced technology solutions for livestock operations, helping producers optimize animal production and reduce the resources needed in that production process. By increasing the efficiency of feeding cattle, we reduce the quantity of agricultural resources required. 

Non-profit partner spotlight

National FFA Organization
We need a new generation of talent and leadership to address sustainable food production. AmerisourceBergen Foundation partners with the National FFA Organization to ensure we cultivate that talent by supporting their school-based agricultural education model, which offers training necessary for students to be successful in the areas of STEM within agriculture as well as other fields of study.